The Herbert Protocol

Herbert Protocol

There is nothing more frightening or distressing than when a loved one, friend, or neighbour fails to return when they should.

For people living with or caring for someone who has dementia, this could be quite common but there are things you can do to prepare for this and signing up to the Herbert Protocol is one of them.

The Herbert Protocol is a national scheme being implemented by Lancashire Constabulary in partnership with the Alzheimer’s Society, Lancashire Fire and Rescue Services and North West Ambulance Service. It involves carers compiling useful information which could be used by Police and other agencies to search for and locate a loved one in the event of them going missing.

Carers, family members and friends complete the form in advance, giving all vital details including medication required, mobile numbers and places known to visit, along with a recent photograph.Should that person then go missing, the form can be quickly and easily used to assist the search process.

What is The Herbert Protocol?

It is a simple risk reduction tool to be used in the event of an adult with care and support needs going missing. It consists of a form that contains vital information about a person at risk that can be passed to the police at the point the person is reported missing.

We believe that by helping people to help us in our response to vulnerable missing adults we will be able to locate them more quickly, safeguard them more effectively,and return them to safety before any harm can come to them.

Who decides who is at risk?

The judgement should be based on your professional opinion or knowledge of your family member, or the person you care for.

Who completes the form?

In a care setting, the care provider, or their family can fill in the form. Please seek permission from the person at risk or their next of kin.If neither is possible, the care provider should make a 'best interests' assessment.The form should be completed and regularly updated, so that all the information is as relevant as possible.

What should a care provider do if the person goes missing?

After you have conducted an 'open door' search of the address, grounds and outbuildings and you believe a person is missing, alert the police at the earliest opportunity.If you believe that the person missing is at a high risk of harm, please call 999. Tell the police operator that you have the Herbert Protocol person profile

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999ReUnite is a collaboration between the three Emergency Services, Police, Fire and Ambulance and supported by the “Good Deeds Trust” to help get loved ones returned home quickly and safely that have conditions such as Dementia, Alzheimer's or any other mental health condition.

We use the NFC technology which is fitted to most modern mobile phones, you simply place your mobile over the “LOGO” on the wristband and it will display a first name and mobile number/s. You simply call the telephone number and get the individual returned; if the number fails to connect you can also call Lancashire Constabulary on 101 or 999 quoting the unique reference number also displayed. Police will then make contact with family or dispatch officers.

The Herbert Protocol database works in conjunction with our 999reunite tags so It's simple to have your loved ones details added to The Herbert Protocol database...

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